Akbari Game Privacy Policy – How We Handle Your Data

01 Who This Policy Covers

This Privacy Policy applies to all individuals who visit the Akbari Game website, create an account, or use any feature of the platform — including Sports Betting, Casino, Live Casino, Slots, VIP, and Withdrawal services. It applies regardless of the device or browser used to access the platform.

By creating an account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your data is handled as described here. If you have a registered account, this policy applies to all historical data associated with that account as well as any future data collected.

02 Data We Collect

The following categories of data may be collected during your use of Akbari Game:

We do not collect data that is not necessary for operating the platform or processing payments. We do not request health data, biometrics, or information unrelated to your account and transactions.

03 Why We Collect It

Each category of data is collected for a specific reason. Here is an honest breakdown:

• Account information — to create and manage your player account, verify your age, and communicate with you about your account status.
• Payment details — to process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, and bank transfer, and to return funds to the correct account.
• Identity verification data — to confirm that you are who you say you are before processing significant withdrawals or in response to fraud flags. This is a standard anti-fraud measure, not routine surveillance.
• Device and technical data — to detect suspicious activity, prevent multiple accounts from the same device, and improve platform performance.
• Activity data — to calculate bonus eligibility, maintain your betting history for your own reference, track VIP tier progress, and identify unusual patterns that may indicate account misuse.
• Communication records — to maintain a record of support interactions and resolve disputes accurately.

04 Payment Data & PKR Transactions

All financial transactions on Akbari Game are processed in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer, or a mobile wallet, certain payment details are collected and stored to process the transaction correctly and maintain an auditable transaction record.

Payment data is handled with the same care as identity data. Specifically:

• Your JazzCash or Easypaisa mobile number is stored in encrypted form and is used only to route transactions to and from your account.
• Bank account details provided for withdrawals are stored for the duration of the account and deleted upon permanent account closure (subject to any mandatory retention obligations).
• Transaction reference numbers and amounts are retained as part of your account history and are accessible to you via your account dashboard.
• We do not store full debit or credit card numbers. Card transactions are processed through a third-party payment processor that handles card data under its own PCI-DSS compliant systems. Akbari Game receives only a transaction confirmation and masked card reference.

05 Cookies & Tracking

Akbari Game uses cookies and similar tracking technologies to operate the platform and improve the player experience. Cookies are small text files stored on your device when you visit the site. They do not contain your financial data or passwords.

The following types of cookies are used:

• Essential cookies — required for the platform to function. These keep you logged in during a session and maintain your preferences. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most, and where players encounter problems. This data is aggregated and not tied to individual identities.
• Performance cookies — help the platform load faster by caching certain assets on your device. These do not track your behaviour across other websites.

We do not use third-party advertising cookies or sell cookie data to advertisers. You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform.

06 Data Sharing

Akbari Game does not sell player data. We do not share your personal information with advertisers, data brokers, or unrelated third parties. Data is shared only in the following limited circumstances:

• Payment processors — JazzCash, Easypaisa, Raast, and bank transfer networks receive only the transaction data needed to complete a payment. These providers operate under their own privacy policies and are not permitted to use your data for purposes beyond processing the transaction.
• Identity verification services — if a verification check is required, basic identity details may be shared with a third-party verification provider solely for the purpose of confirming your identity.
• Platform infrastructure providers — hosting, security monitoring, and technical support services may have access to server-level data as part of normal platform operations. These providers are bound by confidentiality obligations.
• Legal obligations — if we receive a lawful request from a competent authority, we may be required to disclose account or transaction data. We will only do so to the extent required by applicable law and will not disclose more than is legally compelled.

07 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the reason it was collected:

• Account information — retained for the lifetime of your account plus a minimum of three years after closure.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction. This is a standard financial record-keeping requirement.
• Identity verification documents — retained for the period required to satisfy any applicable legal obligations, then securely deleted.
• Support communications — retained for two years from the date of the last interaction in a given support thread, then deleted.
• Technical and device data — retained for up to 12 months from collection, then purged from active logs.

When data is no longer needed and its retention period has expired, it is deleted or anonymised so that it can no longer be linked back to you as an individual.

08 Your Rights

As a player who has provided personal data to Akbari Game, you have the following rights. These can be exercised at any time by contacting support:

All data rights requests are responded to within a reasonable timeframe. Support will confirm receipt and let you know what to expect. There is no fee for making a data rights request.

09 Account Security

Akbari Game takes reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data storage, secure HTTPS connections on all pages, and access controls that limit which staff members can view player data.

However, no online platform can guarantee absolute security. You also have a role in keeping your account secure:

• Use a strong, unique password for your Akbari Game account — do not reuse a password from your JazzCash or Easypaisa account.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared or public device.
• If you believe your account has been accessed without your permission, contact support immediately so the account can be reviewed and secured.

10 Children's Privacy

Akbari Game is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a minor has created an account by misrepresenting their age, that account will be closed upon discovery and any balance will be handled in accordance with the Terms and Conditions.

If you are a parent or guardian and believe a minor in your household has registered on the platform, please contact support immediately so the account can be reviewed and closed. To prevent underage access, we recommend keeping your device secured with a password or PIN if minors are present in your household.

11 Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to how we handle and protect player data. When material changes are made, the updated version will be posted on this page with a revised date shown at the top.

Continued use of the platform after a policy update constitutes acceptance of the revised terms. If you disagree with any change to this policy, you may request account closure and your data will be handled in accordance with the retention rules set out in Section 7.

Minor clarifications — such as fixing unclear language without changing the substance of what is described — may be made without a formal notification. Any change that materially affects how your data is used or shared will always be clearly dated and noted on this page.

12 Contact & Data Requests

For any questions about this Privacy Policy, or to submit a data access, correction, or deletion request, contact the Akbari Game support team. Support is available via the platform's chat function and by email. Please include your registered username and a brief description of your request so it can be routed to the correct team.

Data rights requests are typically acknowledged within two business days and resolved within 14 business days, depending on complexity. Support will keep you updated if additional time is needed.

Also see: Terms and Conditions  |  Responsible Gaming  |  FAQ